FAQ

How Do I Place An Order?

There are 3 ways to place an order with us:

  1. Via Internet using the CART of this Web Page.

  2. Contacting us directly to our phone or by email.  

  3. During our craft shows.  Locations and dates can be requested via email. We will be publishing the schedule on this site soon.

 

As these are unique pieces, once the order is received, we start the production especially for you; depending on the number of pieces, it will take between 1 to 3 weeks to complete your order.  

Payment and Shipping

Payment can be done through this page by Credit Card or Paypal,  or by cash or credit card at our show room (Craft shows). 

Shipping is done as soon as production is completed, and arrival estimated date is always between 2-5 business days.

 

Returns & Refunds
All pieces have life-time warranty.  If there is any problem with the material or the assembly of the piece, we will replace it with no labor charge. Shipping and handling charges may aply.

© 2014 by Kepiaa.